Service

Assistance

Overall, because of the total and absolute mastery of our machinery. This is Viara support : faster diagnosis, immediate solutions.

After Sales

  • Free telephone service
  • Training
  • Routine maintenance contracts
  • Specialized technical assistance
  • Parts available from stock
  • Technical upgrades for machines and software controls
  • Specific adaptations in order to respond to new production requirements
  • Guarantee of three years on machinery.

Used machinery department

Viara’s energy is also dedicated to finding second-hand solutions for our customers where required. This is in the supply of machinery carefully examined and repaired where appropriate by Viara, and sold at competitive prices. This is the Used Viara service ; another quality solution.

Checking and retrofitting of bag machines for the production of sacks and bags

  • Analysis of the machinery and the type of preventive action to be performed
  • Changes in electronic software entirely developed by Viara Ltd.
  • Drafting of wiring diagrams and manuals updated
  • Testing of operation and staff training
  • Technical assistance to the supply and availability of spare parts
  • One-year warranty on reconditioned machines with electronic Viara Ltd.